More than software. A partner in performance.
A managed service built to collect every cent.
PayDoc experts run your revenue workflows end-to-end — claims, denial management, patient collections, lockbox, and GL oversight — powered by automation, predictive analytics, and AI agents.
What we run for you
Experts operating every workflow — with full accountability.
PayDoc Managed Service is not outsourced billing. It is expert operations inside a platform that gives you complete visibility into everything your team does.
Claims & EDI Operations
Claim creation, scrubbing, 837 submission, 999 and 277CA tracking — all run by specialists with productivity metrics published weekly.
Payer Follow-Up & Denials
ERA posting, denial classification, appeal drafting, and payer follow-up managed to SLA. Every denial has an owner and a due date.
Patient Collections
Statement generation, payment link outreach, and balance follow-up run by trained patient billing specialists — with payment captured directly in PayDoc.
Lockbox & Reconciliation
Bank deposit matching, unapplied cash resolution, and reconciliation exception handling — so your books are clean before the close, not after.
GL Oversight & Period Close
Journal entries reviewed, subledger reconciled, and period close executed — with audit export ready for your finance team on schedule.
Reporting & Board Packs
Weekly dashboards delivered automatically. Monthly board packs prepared by your PayDoc team — revenue, payer performance, AR, and GL in one clean document.
The operating model
How managed service works.
PayDoc Managed Service is a continuous operating engagement — not a one-time implementation. Your team stays in control; our team runs the workflows.
We connect your systems, configure payer routes, set up posting rules, and establish your BI baseline. Typical onboarding: 2–4 weeks.
Your dedicated PayDoc operators begin processing claims, working denial queues, and following up on patient balances through the platform.
Claims submitted, ERAs processed, denials worked, statements sent, lockbox matched — every day, to SLA, with every action logged in the audit trail.
You receive an operations dashboard each week. Every metric is drillable — click any number to see the underlying work queue and the individual claims.
Your PayDoc team prepares the period close, reconciles the subledger, and delivers a board-ready revenue report. No spreadsheets required from your side.
Quality and accountability
SLAs, quality controls, and full transparency.
PayDoc Managed Service is not a black box. Every workflow has a defined SLA, a quality threshold, and a live dashboard that you can inspect at any time.
Let's collect every cent together.
Talk to a PayDoc Managed Service expert. We'll review your current workflows, identify the gaps, and show you what a fully managed operation looks like in the platform.